Rui Faria

Rui Faria is an experienced IT Support Technician with a proven track record in managing and supporting IT infrastructure across various organizations. Currently working at Cerealis and Active Sys since May 2021, Rui specializes in ticket management, inventory control, and the implementation of preventive measures and new procedures. Rui's background includes roles at Universidade Católica Portuguesa, Universidade Fernando Pessoa, and Faculdade de Farmácia da Universidade do Porto, where responsibilities encompassed user support, software configuration, network management, and hardware installation. With a strong educational foundation, including CCNA certifications from Academia CISCO and a Level 5 specialization in Network and Systems Management from ATEC, Rui is adept in a wide range of technologies, including Office 365, Cisco, and VMware Horizon.