Dalaun Richardson

Dalaun Richardson began their work experience in 2016 as a Junior Service Advisor at Ted Britt Ford Fairfax. Dalaun then transitioned to Notarize in 2020, where they worked as a Senior Closing Specialist and later as a Quality Assurance Specialist. In 2023, they joined Ceres Nanosciences, Inc. as an Operations Associate, responsible for supporting manufacturing and customer order fulfillment operations, including shipping, receiving, inventory management, and ensuring a safe work environment.

Dalaun Richardson earned an Associate's degree in Business Administration and Management, General from Shenandoah University, where they studied from 2013 to 2015. In addition to their formal education, they obtained several certifications from LinkedIn. These certifications include Phone-Based Customer Service (obtained in June 2022), Listening to Customers (obtained in May 2022), Working with Upset Customers (obtained in May 2022), and macOS Quick Tips (obtained in March 2022).