Julia Reyburn

Director of Customer Operations & Strategy at CertifID

Julia Reyburn has a diverse work experience spanning various industries and roles. Julia is currently the Director of Customer Operations & Strategy at CertifID, where they are responsible for overseeing customer operations and developing strategic initiatives. Prior to their current role, they worked at Title Forward as a Senior Manager Program Management, Manager - Training and Systems Integration, Program Manager, and Agent Experience Lead. Julia also gained experience at Redfin as a Senior Training Specialist, Acting Program Manager, Agent/Senior Agent, and Real Estate Associate Agent. Additionally, they worked as a Registered Civil Marriage Celebrant/Officiant at Adventure Weddings and as a Freelance Management Consultant at Julia Beck Pty Ltd. Julia also held roles as a Partner at Ravel Partners, Projects Consultant at Visy Industries, and Company Secretary at Air and Mine Equipment Institute of Australasia. Prior to that, they served as the Executive Director at the Compressed Air Association of Australasia and as an Associate Principal at The Fifth Estate Consultancy Pty Ltd. Julia's work experience demonstrates their versatility and expertise in various areas such as project management, training, customer operations, and strategy development.

Julia Reyburn has a diverse education history. Julia completed their International Baccalaureate degree at Carey Baptist Grammar School in 1999. In 2001, they pursued a Bachelor of Engineering in Mechanical Engineering/Industrial Management at QUT (Queensland University of Technology), which they completed in 2004. In 2010, they attended AGSM @ UNSW Business School, earning an Executive MBA degree. The same year, they also obtained certification as a Divemaster from the Professional Association of Diving Instructors. In 2011, Julia attended the Academy of Celebrancy, where they received a Certificate IV in Marriage Celebrancy. In 2016, they completed the Colorado Broker Licensing Success Classroom Package (168-Credit Hours) at Kaplan Real Estate Education. Additionally, Julia has taken courses at Pavilion University, including Saas Metrics Fundamentals for Revenue Leaders and Retention & Renewals, although the specific years of study are not provided.

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Timeline

  • Director of Customer Operations & Strategy

    January, 2023 - present