Liza Trotsko

Liza Trotsko is a seasoned professional with extensive experience in customer operations and revenue management, currently serving as a Senior Customer Operations Specialist at Certn since May 2021. Liza has demonstrated expertise in identifying operational inefficiencies and optimizing customer journeys across various segments. Previous roles at Certn include Go To Market Revenue Operations Specialist and Revenue Operations Coordinator, where responsibilities involved managing projects, analyzing revenue reports, and ensuring data integrity. Prior to Certn, Liza held the position of Operations Manager at HabFit, leading team recruitment and process innovation, and worked as an Office Operations Coordinator at Nadege Patisserie Ltd., managing communications and bookkeeping tasks. Liza holds an Advanced Diploma in Business from George Brown College and a Bachelor's degree in Business Administration from the International Management Academy.