Ceylon Tea Services Plc is engaged in manufacturing, exporting and marketing tea bags and packets under the brand name Dilmah. The Company's segments include tea bags, tea packets and others. Its other sales include bulk tea and other value added teas. Its products include the Tea maker's Private Reserve, Watte Boutique Tea, t Series Designer Gourmet Tea, Silver Jubilee Gourmet, Dilmah Vivid Tea, Exceptional Range, Single Region Selection, Ceylon Green Tea, Organic Teas and Infusions, Dilmah Real Fresh Iced Tea, Fun Tea Selection, Infusions, Premium Ceylon Single Origin Tea, Gift of Tea, Seven Star Tea Services and The Real White Tea. Its tea estates include Bearwell Estate, Clarendon Estate, Dessford Estate, Craighead Estate, Kataboola Estate, Devitura Estate, Endane Estate, Henakanda Lelwala Estate, Holyrood Estate, Logie Estate, Maha Eliya Estate, Windsorforest Estate, Imboolpittia Estate, Opata Estate and Nilagama Estate.

Food & Beverage

Ceylon Tea Services PLC

Ceylon Tea Services PLC's headquarters in Peliyagoda, Sri Lanka

Dilhan Fernando

Alex Aspreas

This department is responsible for ensuring products meet quality standards through systematic testing and evaluation.

Quality Assurance

This department oversees the development and execution of branding strategies to enhance product visibility and market positioning.

Brand Management

The Marketing Team at Ceylon Tea Services PLC is responsible for promoting and enhancing the Dilmah brand through strategic marketing initiatives and brand activations. This team develops targeted campaigns to increase awareness and sales of various tea products, including premium and specialty beverages, while also managing digital marketing efforts and international marketing strategies. They work collaboratively to create compelling content, support brand positioning, and drive consumer engagement both locally and globally.

Marketing Team

The Human Resources Team at Ceylon Tea Services PLC is responsible for managing the company’s most valuable asset—its workforce. They focus on recruitment, employee development, performance management, and cultivating a positive workplace culture, ensuring alignment with the company's goals in tea manufacturing and marketing. Additionally, they oversee compliance with labor laws and enhance employee engagement to support the overall success of the Dilmah brand.

Human Resources Team

This department focuses on initiatives and projects related to environmental sustainability and conservation efforts.

Sustainability and Conservation

This department focuses on managing relationships with key clients and ensuring customer satisfaction through effective account oversight.

Ceylon Tea Services PLC

Org chart

Teams

Quality Assurance

Brand Management

Marketing Team

Human Resources Team

Sustainability and Conservation

Account Management

Offices

Ceylon Tea Services PLC

Org chart

Teams

Quality Assurance

Brand Management

Marketing Team

Human Resources Team

Sustainability and Conservation

Account Management

Offices

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