Diana Beharvandi

Diana Beharvandi has extensive work experience in various roles within the telecommunications and customer service industry. Diana began their career at Telemobil in 2005, where they served as a Data Support Specialist until 2007. Diana then took on the position of Customer Care Supervisor, where they focused on maintaining a qualified team and ensuring high levels of customer satisfaction. In 2008, Diana was promoted to the role of Head of Telesales, responsible for managing telesales campaigns and developing new ones. Diana joined CGS (Computer Generated Solutions) in 2009 as a Manager of Operations and was later promoted to Global Account Manager, where they oversaw the delivery of various services and provided performance analysis to senior management. In 2019, they assumed the position of Director of Operations at CGS. Diana is skilled in team management, performance evaluation, and customer satisfaction improvement.

Diana Beharvandi completed their Bachelor of Engineering in Computer Science at the University POLITEHNICA of Bucharest from 2003 to 2008.