Justin Givens

Justin Givens has a wealth of work experience, beginning in 2016. That year, they worked as an Assistant Camp Director at the Frank P. Phillips Memorial YMCA, where they had significant knowledge in youth program development and management, and worked with kids and adults in one-on-one scenarios and groups. Justin also worked as a Tier 1 & II Network Consultant at Exceed Technologies, Inc., providing technical support to customers on various system, software, and hardware issues. In 2017, they began working as a Business System Analyst at FedEx Services, contributing expertise to software design and business process re-engineering, assisting in the requirements gathering and configuration establishment for licensed, vendor-packaged business software systems, and designing software requirements matched to business needs. In 2019, they became an Air Operations Technology Analyst at FedEx, communicating air operation business needs to IT and technical teams, developing, revitalizing, and integrating new solutions to ensure safety, reduce costs, and increase efficiencies in air operations, and analyzing air communications data sets and developing KPIs and graphs to help leadership and stakeholders understand current business needs. In 2020, they began working as a Connectivity Manager, Client Solutions Architect, and Business Analyst at Chain.io, where they evaluate supply chain business processes, anticipates requirements, and captures technical solutions, performs requirements analysis to create Statements of Work, User stories, and other technical documentation, and reviews or creates customer document specifications/data transformation mappings.

Justin Givens received a Bachelor's Degree in Management Information Systems, General from Mississippi University for Women in 2016, after completing their Associate's Degree from Northeast Mississippi Community College in 2013.