ChangeCX
Abhishek Saraswat is currently working as a Functional Consultant at ChangeCX. Prior to this, Abhishek worked as a Business Analyst at Celebal Technologies and as a Consultant at Aligned Automation. Abhishek has experience as a Software Engineer at Mastek and as an Operations Trainee at NTPC Limited. Abhishek holds a Master of Business Administration in Business Analytics from Balaji Institute of Modern Management and Sri Balaji University. Abhishek also has a Bachelor of Technology in Mechanical Engineering from AJAY KUMAR GARG ENGINEERING COLLEGE. Their professional journey has equipped him with diverse skills and expertise in the technology and business analysis field.
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ChangeCX
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ChangeCX is focusing to connect customer, product, transaction, and service data at every touchpoint in the shopper’s journey are essential to achieving your objectives, and we’re singularly qualified to make that happen.Our PerspectiveThe most successful retailers today—and beyond—will be the ones who prioritize the customer experience.Connecting customer, product, transaction, and service data at every touchpoint in the shopper’s journey are essential to achieving your objectives, and we’re singularly qualified to make that happen.The next generation of retail stores will not differentiate between the ability to find, fulfill and service transactions based on the location of either the customer or the product. Creating these highly connected experiences requires a partner who understands how to bring those experiences and the data that drives them into a single, seamless experience for the B2B or B2C shopper.