Channable
Orlando Zendejas is an experienced professional specializing in technical account and customer support within the e-commerce sector. Currently serving as a Technical Account Manager at Channable since January 2024, Orlando previously held the role of Technical Customer Support at the same company from June 2022 to November 2023. Prior experience includes positions as a Customer Due Diligence Specialist and Customer Support Specialist at Mollie, as well as a 2nd Level Technical Support Agent at Webhelp, focusing on mobile telecommunications. Orlando's career started with roles at American Airlines as a Reservations Agent and Hispanic Teleservices Corporation as a Call Centre Trainer, where responsibilities included training, quality feedback, and coaching. Orlando holds a degree from Kiel University, earned between 2012 and 2015, and also worked as a Student Advisor at Christian-Albrechts-Universität zu Kiel, assisting with enrollment, counseling, tutoring, and guiding international students.