Marvin Roca

Head of Operations at Channel Key

Marvin Roca has a diverse work experience spanning multiple industries. Marvin currently holds the position of Head of Operations at Channel Key LLC since February 2023. Prior to this, Marvin was an Operations Manager at the same company from January 2020 to February 2023. In this role, they managed and delegated projects and tasks in various divisions such as Content, Sales, Reports, Admin, and Marketing. Marvin also trained new staff and enforced Service Level Agreements within the team.

Before joining Channel Key LLC, Marvin worked as an Insurance Financial Advisor at AXA Philippines starting from September 2018. Prior to that, they served as a Senior Team Lead at [24]7.ai from March 2009 to November 2019. Earlier in their career, Marvin worked as a Consumer Loans Supervisor at J.P. Morgan from April 2008 to February 2009, a Case Manager at Dell from September 2006 to April 2008, and a Sales Specialist at Convergys from February 2004 to September 2006.

Overall, Marvin Roca's work experience demonstrates their ability to excel in operations management, financial advising, team leadership, and customer service roles.

Marvin Roca completed their high school education at Manresa School from 1995 to 1999, earning a High School Diploma. Marvin then pursued further education at De La Salle-College of Saint Benilde from 2000 to 2004, where they obtained a Bachelor of Business Administration (BBA) degree in computer applications.

Links

Timeline

  • Head of Operations

    February 1, 2023 - present

  • Operations Manager

    January, 2020

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