John Lassen

John Lassen has a diverse work experience spanning several industries. John currently serves as Lead User Researcher at Chargebee since October 2022. Prior to this, they worked at FedEx as a User Researcher from June 2021 to March 2022. John also had experience as a User Researcher at Backbase from March 2019 to May 2021.

Before transitioning into user research, John worked in the field of digital marketing. John was a Senior Digital Marketing Manager at Carat from April 2018 to January 2019 and a Digital Marketing Manager at 4Ps Marketing part of Artefact from February 2017 to March 2018. Additionally, John held the position of Display Account Executive and Junior Display Executive at NetBooster from February 2016 to February 2017 and September 2015 to February 2016, respectively.

Earlier in their career, John gained valuable administrative and research experience. John worked as a Program Administrator - Sell-In at GfK from October 2013 to July 2014, where they handled sensitive information, compiled reports, and maintained client relationships. John also held roles as a Market Researcher at Survey Talk in August 2013 and as a Recruitment Resourcer at O&P Recruitment from March 2013 to October 2013. John began their professional journey as an Administrator at Spectrum International Hospitality Services from May 2011 to October 2013.

John Lassen completed their education at the University of Wollongong. From 2008 to 2011, they pursued a Bachelor of Arts degree in Psychology. In 2012, they obtained a Post-Graduate Diploma of Psychology from the same university. In addition to their academic achievements, they have also earned several certifications, including "LEADING STRATEGY" from Hyper Island in November 2020, and various certifications in digital marketing from DoubleClick in 2015.