RS

Roksana Siurda

Customer Success Manager at Chargebee

Roksana Siurda has a diverse work experience in various roles and industries. In 2016, they started working as an English Teacher at both Sun School and Lingua House Szkoła Języków Obcych Coaching&Training House. Roksana continued in this role until July 2018 at Sun School and January 2017 at Lingua House. In 2018, Roksana worked as a Translator at HeadChannel - a London-based software development company for a brief period in June 2018. Later that year, they joined HireRight as a Background Screening Specialist (French speaking) from July 2018 to January 2019. In 2019, Roksana joined Gracenote as a Junior Technical Account Manager in December 2019 and then transitioned to the role of a Technical Account Manager in July 2021. Roksana remained in this role until February 2022. Currently, Roksana is employed as a Technical Account Manager at Chargebee, starting in March 2022.

Roksana Siurda completed their education history as follows:

In 2019, Roksana enrolled in the Microsoft Professional Program to pursue an Entry Level Software Development degree. The field of study for this program is not specified.

From 2016 to 2018, Roksana attended the University of Silesia in Katowice, where they earned a Master's degree in Philology with a specialization in Applied Languages: French and English. Roksana was part of the Business Translation Programme.

Prior to their master's degree, Roksana obtained their Bachelor's degree from the University of Silesia in Katowice. Roksana completed their Bachelor's in Philology, focusing on Applied Languages in English and French.

In addition to their formal education, Roksana has obtained several certifications. In 2019, they received certifications such as Test-driven Development: The Big Picture from Pluralsight, DevOps: The Big Picture from Pluralsight, and the Enterprise Software Development Professional Certificate from Microsoft. In the same year, they also attained certifications in Introduction to Networking for Cisco CCNA 200-125/100-105 from Pluralsight, Building Prototypes with JavaScript and Node.js Professional Certificate from Microsoft, Introduction to Programming in Java Professional Certificate from Microsoft, Introduction to Computer Science Professional Certificate from Microsoft, and the Professional Scrum Master I (PSM I) from Scrum.org.

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Timeline

  • Customer Success Manager

    January 1, 2024 - present

  • Technical Account Manager

    March, 2022

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