Bente Medea Mönninghoff is an experienced professional currently serving as a Technical Support Specialist at chargecloud GmbH since January 2023. Prior to this role, Bente was a Customer Success Manager at xentral ERP Software from June 2021 to December 2022, where responsibilities included providing technical support for a B2B SaaS product, collaborating with Product & Engineering teams, and improving internal processes. Bente also held positions in export and sales at Erkodent Erich Kopp GmbH and led the customs department at Gottlieb Nestle GmbH, focusing on global customer service and export documentation. Bente's formal education includes training as an industrial clerk at Eduard-Spranger-Schule Freudenstadt, completed between 2013 and 2016.