Marcela González

Client Success Manager at CharityHowTo

Marcela González has a diverse work experience, starting in 2013 as an Assistant Curator at BANASTA Mediaciones, Arte & Cultura. In this role, they provided support to the Exhibitions Department and was involved in planning and organizing events and programs. Marcela also assisted in exhibition documentation preparation and managed correspondence and contacts.

In 2018, Marcela González joined CharityHowTo as a Client Success Manager. Their responsibilities included relationship management, developing and maintaining strong client relationships. Marcela also created and organized schedules, procedures, and tasks to ensure that clients received what they were expecting in a timely and professional manner. Additionally, they oversaw staff members, performed quality control reviews, and provided customer support when necessary.

Also in 2018, Marcela González worked as an Account Relationship Manager at NonprofitLibrary. Their role involved forming and maintaining connections with business clients to drive sales. Marcela met with clients to discuss new products or services, resolved client issues to preserve relationships, and communicated with other departments to maximize client experiences.

Overall, Marcela González has a proven track record in relationship management, client success, and event organization in both the nonprofit and corporate sectors.

Marcela González pursued their Bachelor of Arts degree in Literature from Pontificia Universidad Javeriana between 2007 and 2011.

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