Victoria Koch

Operations Manager at Chatdesk

Victoria Koch has a diverse work experience spanning several industries. Victoria currently works at Chatdesk as an Operations Manager, a role they started in March 2023. Prior to this, they served as a CX Quality Manager at Chatdesk from August 2021 to February 2023.

Before joining Chatdesk, Victoria worked as a Secondary Mathematics Teacher at GREEN STREET ACADEMY from June 2020 to August 2021. Victoria also held positions at ConneXions: A Community Based Arts School, where they were an Educational Associate - Director of Data, Testing & Technology from June 2019 to August 2020, and an 8th Grade Math Teacher/Grade Level Team Lead from August 2016 to June 2019.

Victoria's work experience also includes roles at Teach For America. Victoria served as the Operations Director at Philadelphia Institute from February 2017 to July 2020, and as a Site-Based Mentor from August 2019 to April 2020. In addition, they worked as an External Interviewer from February 2017 to February 2020 and provided regional office support from September 2018 to March 2019. Victoria began their journey with Teach For America as a Teacher/Teach For America Corps Member and held this position from 2016 to 2018.

Prior to their involvement with Teach For America, Victoria worked as a Curriculum Coordinator Intern at The Arts Based School from January 2016 to May 2016. Victoria also held positions as an Operations Coordinator at Philadelphia Institute from March 2015 to July 2015, and as an Operations Coordinator at Houston Institute from March 2014 to July 2014.

Victoria Koch holds a Bachelor's Degree in Psychology, Education, and Sociology from Wake Forest University. Victoria also has a Master of Science degree in Secondary Education and Teaching from Johns Hopkins University School of Education. Additionally, they obtained a Yoga Instructor Certification (200 HR) in June 2021 and a Yoga Specialty Certification (Sculpt) in October 2020 from CorePower Yoga. Their education history also includes enrollment at The American University of Rome, although no degree or field of study is specified.

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Previous companies

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Timeline

  • Operations Manager

    March 1, 2023 - present

  • CX Quality Manager

    August, 2021