Maryorie Martinez

Support Manager at Chattigo

Maryorie Martinez is the current Support Manager at Chattigo. Maryorie has been with the company since April 2019 and has held the title of Jefe de Proyectos Monitoreo y Soporte since then. In this role, they are responsible for the creation and implementation of processes for managing the customer service desk, developing and monitoring SLAs, and ensuring the quality of service provided through the use of technology infrastructure. Maryorie also analyzes and escalates bugs to the development team and monitors releases in the production environment.

Prior to their current role, Martinez was an architect at Technology Solutions Latam from May 2018 to April 2019, and a Consultor funcional tecnológico from September 2016 to May 2018. Maryorie also spent time as a Consultor Senior at Beacon Software from March 2015 to June 2015.

Maryorie Martinez has a degree in Engineering in Computer Science from IUTOMS -UPOMS and a TSU in Computer Science from IUTOMS.

Maryorie Martinez reports to Ernesto Doudchitzky, CEO. Some individuals on their team include Nicholas Flores Mitar - Support Analyst, Alberto Arvelaez - Support Analyst. Maryorie Martinez works with Maria Fernanda Vivas - COO, Leonardo Larraquy - Growth Tech-Manager, and Salvador Suarez - Sales Director North & Central America.

Timeline

  • Support Manager

    Current role