Ingrid Jiménez Troncoso

Ingrid Jiménez Troncoso has a diverse range of work experience. Ingrid began their career in 2015 as a Secretaria Joven PJJ at Comunidade Católica Shalom. In 2016, they worked as an Ejecutiva de Servicio de Atención al Cliente at babytuto.com, where they provided customer service via chat, phone, and email. Ingrid continued in customer service roles at Connex Chile as an Ejecutiva de Experiencia al Cliente, and at HCMFront, Inteligencia en Gestión de Personas, where they served as Soporte Técnico, providing technical support and assistance to users.

In 2020, Ingrid worked as an Onboarding Specialist at Lemontech - Software para abogados, supporting the implementation of new clients and delivering software training. Ingrid then moved to Oficina-Agil, where they continued as an Onboarding Specialist, focusing on implementing new clients and providing ongoing support.

In 2021, they joined 4Talent as a Líder de Soporte, providing support to customers. Later on, they transitioned to the role of Customer Success Manager, where they delivered a satisfying customer experience throughout their lifecycle, including conducting training sessions and providing ongoing support.

In 2022, Ingrid started working at Chazki in a role focused on customer operations. Overall, Ingrid has demonstrated a strong background in customer service, onboarding, and support roles, and has consistently provided effective solutions and assistance to clients throughout their career.

Ingrid Jiménez Troncoso pursued their education in a chronological order. Ingrid began their studies at Duoc UC from 2011 to 2013, where they obtained a Técnico Superior en Odontología degree. Later, they attended Universidad San Sebastián from 2017 to 2019, focusing on the field of study in Ingeniería Industrial. Following this, they continued their education at the same university from 2020 to 2021, specializing in Ingeniería Civil Industrial. In addition to their academic pursuits, Ingrid obtained a certification as a DocuSign eSignature Template Specialist from DocuSign in November 2020.