Susan Catchuk

Director, Customer Success at Checkfront

Susan Catchuk is the Director of Customer Success at Checkfront. Susan has over ten years of experience in account management and training solutions within the software industry. Susan has a proven track record of driving revenue growth and ensuring successful deployments for their clients. Susan is an expert at creating customized training strategies that lead to higher user adoption and proficiency. Susan also has experience leading enablement sessions for internal sales teams and Qlik Partners. In their previous role as Internal Wholesaler at Franklin Templeton Investments, they were responsible for increasing product sales within assigned territories through outbound calling efforts and relationship management.

Susan Catchuk reports to Jason Morehouse, Co-Founder & CEO. They are on a team with Terri Lawrence - Head of Billing, Jaxon Lam - VP, Product, and Laura Sinclair Faunt - Sr. Director, Technical Support. Some direct reports include Alexandra Santos - Customer Success Manager, Dina Hadi - Customer Success Manager.

Timeline

  • Director, Customer Success

    Current role

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