Jaap Houtenbos

Jaap Houtenbos is an accomplished professional with extensive experience in account management and customer success across multiple industries. Currently serving as the Lead Account Management Team for the Middle East and Northern Africa at Checkout.com since July 2024, Jaap previously founded Z-Consultancy & Support, focusing on boosting sales and customer retention. From October 2021 to October 2023, Jaap held the position of Global Head of Relationship Management at Rapyd, overseeing global relationship management and customer success initiatives. Jaap's earlier roles include Director of Relationship Management & Customer Success at Payvision, Corporate Relationship Manager at Worldpay, International Sales at Experian QAS, and regional sales at ING Group. Jaap began a career in communications as a Communication Specialist at Cimcool Europe B.V. and has a background in sales from Eneco. Jaap earned a degree in Communications from INHolland University and completed high school studies at American High School Bahrain.