Pernille Nielsen

Pernille Nielsen has a diverse work experience spanning over 15 years. Pernille is currently working at Checkout.com as a Client Operations Manager, where they are responsible for managing client configurations, driving process changes, and resolving issues using tools like Salesforce Service Cloud and Confluence. Prior to this, they worked at Retail Solutions Inc. as a Customer Success Analyst for three years. In this role, they focused on training and supporting clients, driving adoption of SaaS platforms, and managing projects to improve customer experience. Pernille has also worked as a Mentor at Pearson, a Specialist Multilingual Sales & Marketing Recruitment Consultant at Euro London Appointments, an Office/Product Assistant at Race Timing Solutions, and a Claims Handler at ONE CLAIMS LTD. Pernille has also held positions as an Administrative Assistant at MIC - Mediterranean Import Company, a Factory Worker at Corning Cablecon ApS, and a Manager at REMA 1000 Danmark. Pernille has a strong background in customer success, project management, and recruitment.

Pernille Nielsen completed their Bachelor's Degree in History at the University of Hertfordshire from 2012 to 2015. Pernille then pursued a Master's Degree in History at UCL from 2015 to 2016. Prior to their university education, Pernille attended Vordingborg Gymnasium from 2007 to 2010, where they obtained their High School degree. Pernille'shigh school curriculum included studies in History, Social Science, English, and Danish. Pernille also holds several additional certifications obtained in December 2022, including being an Accredited i-act Manager from i-act (for positive mental health and wellbeing) training in Mental Health Training. Pernille is also a Licensed inclusive interviewer, a Licensed Hiring Manager, and a Licensed Interviewer, all obtained from SocialTalent.