Joyce Ehrlinger

Manager Of UX Research at Chegg

Joyce Ehrlinger is a seasoned UX research professional currently serving as the Manager of UX Research at Chegg Inc., where responsibilities include leading a team and implementing programs to empower product and marketing teams to conduct their research independently. Previous roles include Lead UX Researcher at Chegg, where Joyce conducted foundational research on college students' needs and perceptions, and Behavioral Insights Researcher at Robinhood, focusing on customer decision-making processes in investing. Earlier experience includes positions at Instagram, where Joyce led research on user trust and privacy, and as a Founder and Principal Researcher at Social Cognition Research. Academic achievements encompass roles as an Assistant Professor at both Washington State University and Florida State University, and a Postdoctoral Researcher at Stanford University, with a strong research background in psychology demonstrated through extensive studies and publications. Joyce holds a PhD in Social Psychology from Cornell University and a BA in Psychology and Philosophy from Bowling Green State University.

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