Ateyeh Pedram

Ateyeh Pedram has a diverse work experience that spans various industries. They began their career in 2012, working as a Network Engineer at Informatics Services Corporation. In this role, they analyzed and resolved client TCP/IP communications issues, managed network optimization projects, and trained junior associates. They also had a brief marketing position at Turned On Digital during the same year.

In 2018, Ateyeh joined Thomson Reuters as a Business Tax Support Intern. During their internship, they collaborated with end users to resolve issues with the proprietary tax solution and provided top-tier customer service. They utilized their knowledge of the software solution and accounting principles to ensure client satisfaction.

Ateyeh then worked as an Information Technology Help Desk Support at The University of Texas at Dallas from 2018 to 2020. They provided assistance to users regarding various IT issues and inquiries.

From 2020 to 2022, Ateyeh served as an Information Technology Specialist at Collin College. Their responsibilities included managing IT systems and providing technical support to staff and students.

In 2022, Ateyeh joined Refugee Services of Texas as a CMA Coordinator and later transitioned into the role of CMA Case Manager. As a CMA Coordinator, they acted as the first line of contact for staff questions, updated the IPS Supervisor on program activities, ensured accurate data entry of client information, and coordinated enrollment of eligible clients into RCA and RMA programs. As a CMA Case Manager, they conducted assessments, developed individualized service plans, and collaborated with other teams to support clients in becoming self-sufficient.

Currently, Ateyeh Pedram is working as a Human Services Case Manager at Cherokee Federal, starting in 2023. Details about their responsibilities in this role are not provided.

Ateyeh Pedram attended Amirkabir University of Technology - Tehran Polytechnic from 2006 to 2011, where they earned their Bachelor of Science degree in Information Technology. Later, they went on to pursue their Master of Science degree in Management Science at The University of Texas at Dallas from 2017 to 2019.