Erika Johnson has a diverse work experience spanning several companies. Erika currently holds the position of Vice President, Member Experience at Chief since August 2020. Prior to that, they worked at Kantar from November 2018 to August 2020 as the Executive Vice President, North America Customer Experience. From June 2014 to October 2018, Erika was a Management Consultant at Ernst & Young. At American Express, they served as the Director, Membership Rewards Partner Management from July 2007 to May 2014. Finally, at Capital One, Erika held the role of Enterprise Operations Manager, where they excelled at driving growth and managing customer service teams.
Erika Johnson has obtained a Bachelor of Science (BS) degree in Business/Commerce with a Management Concentration from the UVA McIntire School of Commerce. Erika has also completed an M.B.A. from the Virginia Commonwealth University - School of Business. Additionally, they have a certification in the ASCENT: Mastering Management Program from The Tuck School of Business at Dartmouth. The specific years of completion for their degree and certification are not mentioned.
Chief
20 followers
Chief was founded in 2019 by Carolyn Childers and Lindsay Kaplan as a women's networking organization. Today, Chief is the largest community of senior women executives in the U.S. Chief members represent over 10,000 organizations including 77% of Fortune 100 companies and more than 40% of Chief members are in the C-Suite. Chief membership includes services that help its senior women executive members raise their leadership game. These services range from one-on-one or peer group executive coaching, programming centered on the most pressing and timely issues in business, and access to a vast, powerful community where members can build powerful connections. Chief Membership: Executive Coaching: Chief offers coaching in small groups or one to one settings, depending on member preferences and needs. Small group coaching, or Core, is for members looking for peer advice on a variety of topics. Through Core, members meet regularly with 8-10 professional peers and an executive coach for candid conversations based on topics raised by each member of the group. The groups are carefully curated so that each member finds value in the professional peers they’re paired with. Executive Coaching is for members looking for goal-based, one-on-one guidance at their pace and on their schedule. This membership tier provides a more individualized approach to leadership advisory through one-to-one sessions with a vetted executive coach, all tailored to a member’s specific leadership needs. Programming: Chief offers a wide range of in-person and virtual year-round programming all centered on the most timely and pressing issues facing business leaders. This includes roundtable discussions led by industry experts, inspiring speakers, local one-day conferences, and thought-provoking editorial content. Community: In business, it’s widely known that who you know matters just as much as what you know. Through Chief, members have access to a vast community of business leaders through the digital platform or the many opportunities offered to connect in-person. Chief has five elegant clubhouse locations in New York, San Francisco, Los Angeles, Chicago, and Washington, DC where members can meet new connections or book space for any of their professional needs. For members who are not located in a clubhouse city, Chief has partnerships with organizations like Industrious and Soho House so that members can convene in-person. Chief’s digital platform allows members to seamlessly search for and connect with members relevant to them. Chief has a grant program to reduce the financial barrier for executives who have historically faced identity-based inequity and those employed in the non-profit sector. Since launch, Chief has provided nearly $10 million in grants. Chief has been recognized as one of TIME's Most Influential Companies and Fast Company’s Most Innovative Companies.