Naveed Akhtar Alvi

Naveed Akhtar Alvi is a seasoned professional in the telecommunications industry with extensive experience in business intelligence, analytics, customer value management, and operations. Currently serving as Assistant Manager in Business Intelligence & Analytics at Zong CMPak Ltd since December 2021, Naveed is responsible for monitoring key performance indicators, delivering insights to business users, and conducting thorough analysis of campaigns and market competition. Prior to this role, Naveed held a similar position at Telenor focusing on churn prevention and customer engagement strategies, and has a strong background in vendor management and customer experience from positions at Jazz and Ufone. Educational qualifications include a Bachelor's degree in Social Sciences from the University of Gujrat and a Bachelor of Science in Computer Science from Arid Agriculture University.