Bridget Trusler

Bridget Trusler has a diverse work experience in various roles and industries. Bridget started their career at CourierPost as a National Sales Solutions Manager, where they played a key role in enhancing revenue generation and customer experience through research and innovation. Bridget also implemented strategies to streamline sales admin processes and coordinated important customer implementations and tender responses.

Trusler then moved to New Zealand Post as a Digital Product Manager/Owner, focusing on shipping solutions. In this role, they managed a large Agile squad, allocated resources, and oversaw the product management of a SaaS application and foundational APIs. Bridget also engaged with senior stakeholders and promoted API best practices across the organization. Trusler's notable achievements included delivering comprehensive training to the sales team on the redesigned shipping tool and APIs.

In their most recent role as a Digital Experience Manager at Chorus NZ Limited, Trusler led the development, deployment, and design of digital tools and APIs used by broadband retail service providers and other organizations. Bridget also led the User Experience function and spearheaded the implementation of digital product strategy and ownership practices. Trusler excelled in optimizing the API experience and quality standards by applying product management and UX practices.

Overall, Bridget Trusler's work experience demonstrates their leadership, strategic thinking, and ability to drive innovation and improve customer experiences in the digital domain.

Bridget Trusler completed their Master of Business Administration (MBA) with a specialisation in strategy, operations, and management from Auckland University of Technology. Bridget pursued this degree from 2011 to 2014. In 2015, Bridget also received certification as a Certified SAFe Program Consultant (SPC) from the Scaled Agile Academy.