Martin Purnell

Martin Purnell has a diverse work experience spanning several companies. From 2008 onwards, they worked at Chorus NZ Limited as the Head of Service Delivery. Prior to that, from 2008 to 2012, they were a Service Delivery Manager at Telecom New Zealand. From 2002 to 2006, they worked at Cable and Wireless as a Service Delivery Manager for the Centrica group, where they oversaw all aspects of service, operations, and commercial elements. Additionally, they led a team of five direct and virtual reports, implementing improvements to customer support and performance management. From 2001 to 2002, they were a Manager of Service Management at Verizon, where they introduced new methodology, processes, and procedures to enhance governance and service improvement. Lastly, from 1997 to 2000, they served as a Change Implementation Manager at Energis, where they project managed the launch of various services and developed productized and customer-centric solutions.

Martin Purnell attended the University of Reading from 1988 to 2002. No specific degree or field of study is mentioned in the information provided.