Rosanie Mendez Calderon

Rosanie Mendez Calderon has a diverse professional background with significant achievements in customer experience, restaurant management, and legal practice. At ChowNow since April 2021, Rosanie has successfully led customer experience retention initiatives, resulting in a remarkable 54.1% increase in customer retention over six months. Prior experience as a Restaurant Manager at Caracas Arepa Bar from June 2011 to June 2022 involved streamlining operations, achieving a 20% reduction in service wait times through process improvements and the implementation of a new POS system. Earlier, as a Lawyer at Departamento de la Familia from August 2007 to May 2009, Rosanie enhanced legal outcomes by 45% through thorough research and case management, improving efficiency by 40% in three months. Rosanie holds a Doctor of Law (J.D.) from the University of Puerto Rico School of Law and a Bachelor of Arts in Foreign Languages (French & Portuguese) from the University of Puerto Rico-Rio Piedras.