Liz Batsford has a rich background in customer success, with experience at companies like ChurnZero, DreamBox Learning, and Reading Plus. Currently serving as a Manager at ChurnZero, Liz has successfully led teams to increase customer satisfaction and retention rates. With a degree in Sociology/Political Science from the University of Vermont and a Certificate in Non-Profit Management from Marlboro College, Liz's expertise in customer success is evident through their role in managing grants and scholarships programs at the Samara Foundation. Their dedication and skills in personnel management, negotiation, and forecasting make their an asset in the field of customer success.
May 1, 2022 - present