Brittany Handy

Agent Resource Director/ Senior Sales Analyst at Cigna

Brittany Handy has a diverse work experience in various industries. Brittany started their career as a Supervisor at Motherhood Maternity in 2008 and worked there until 2010. Brittany then joined State Farm as a Licensed Insurance Agent from 2010 to 2013. During their time at State Farm, they trained newly hired agents and achieved a significant decrease in policy cancellation rates.

In 2013, Brittany worked as a Crew Scheduler at ExpressJet Airlines, where they ensured accurate and complete information in the scheduling software and carried out plans for irregular operations. From 2014 to 2016, they were an Account Manager at Allstate, where they developed marketing concepts, sold insurance products, and consistently exceeded monthly quotas.

In 2016, they joined AmTrust Financial Services, Inc. as a Business Analyst, responsible for working with contracted agencies and achieving development goals in the Southeast Regions. Brittany then worked at Blue Cross Blue Shield Association as a Customer Account Developer from 2018 to 2019.

From 2019 to 2021, Brittany worked at Aetna, a CVS Health Company, as a Medicare Sales Administration Manager. In this role, they managed internal sales members and external brokers, created regional data reporting, monitored the division budget, and handled various training and compliance responsibilities.

Currently, Brittany is working at Cigna Healthcare as an Agent Resource Director/Senior Sales Analyst. Brittany'sresponsibilities include managing a team of department managers, coaching agents on internal systems, and ensuring quality control through call reviews.

Overall, Brittany Handy has a strong track record of managing teams, achieving sales targets, and demonstrating expertise in various aspects of sales, insurance, and customer service.

Brittany Handy has a Bachelor's Degree in Business Administration and Management, which they obtained from Bauder College from 2009 to 2012. In addition to their degree, they have obtained several certifications throughout their career. Brittany received their GA Life and Health Insurance License and GA Property and Casualty Insurance License from the Georgia Insurance Commissioner in November 2010. Brittany also obtained the AHIPP certification from Aetna, a CVS Health Company in October 2019, followed by another AHIPP certification in September 2020. Most recently, in October 2021, they obtained another certification from Aetna, a CVS Health Company.

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