Muhammad Nouman Alvi has a diverse background in customer service and operations support, with a career spanning over 15 years. Currently serving as Operations Support Lead and Customer Service Team Lead at CIK Telecom Inc. since January 2021, Muhammad has demonstrated leadership capabilities and extensive experience in managing customer service teams. Previous roles include Senior Customer Service Executive, Email and Chat Support Executive at ibex. Pakistan, and Marketing & Accounts Executive at Continental Car Hire Limited. Muhammad's earlier experience includes positions as Email Support Executive at Mindbridge Limited, Branch Relationship Officer at UBL, and Relationship Manager at NIB Bank, showcasing a solid foundation in client relations and support.
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