Leonardo Theisen

Senior Customer Support Specialist at Circle

Leonardo Theisen has a diverse work experience starting in 2018. Leonardo worked as an Electrical Technician at CRK Automação Industrial Ltda from November 2018 to July 2019. In 2019, they joined HCL Technologies as a Service Desk Analyst from August to October. Leonardo then moved to SAP, where they held multiple roles including Operations Intern and Team Assistant from November 2019 to June 2021. Leonardo later became a Technical Support Analyst from June 2021 to October 2022, and then a Technical Support Engineer from October to December 2022. Leonardo's most recent work experience is as a Customer Support Specialist at Circle starting in December 2022.

Leonardo Theisen attended Fundação Escola Técnica Liberato Salzano Vieira da Cunha from 2015 to 2019, where they obtained their High School Diploma. Leonardo then went on to study Industrial Engineering at Unisinos from 2020 to 2026. In terms of certifications, Leonardo obtained various certifications from different institutions such as Alura, Curso em Video, Unisinos, SAP, Pluralsight, and LinkedIn. The certifications cover various topics including assertive communication, HTML5 and CSS3, renewable energies, managing IT, building websites, emotional intelligence, decision-making strategies, strategic planning, and understanding business.

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