JP

Jayna Parekh

Service Delivery Manager at Cirrus Response

Jayna Parekh has worked as a Service Delivery Manager at Cirrus Response since December 2012. In this role, they have been responsible for consulting, designing, building, and deploying various solutions, such as call center solutions, automated payment IVR, DPA check, 3rd party API integration, CRM integration, and telephone answering service. Jayna has also worked with clients in industries like transport, NHS, public sector, leisure, charities, and retail. Jayna has experience training users at all levels and is PRINCE2 certified.

Prior to their role at Cirrus Response, Jayna Parekh worked as a Senior Client Services Executive at Alternative Networks from May 2008 to December 2012.

From 2000 to 2004, Jayna Parekh attended Leeds Beckett University, where they pursued a degree in Information Systems. Jayna completed their Bachelor of Science in IT during this period.

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