Paul Barclay is an accomplished leader with extensive experience in operations and customer service, currently serving as Chief Operating Officer at Cirrus Connects since September 2022, where responsibilities include revenue delivery, project success, and employee engagement. Previously held the position of Operations Director at Premium Credit Ltd, overseeing UK&I Broker and Partner operations and leading digital transformation initiatives. Paul has co-founded Tabeo, managed business operations at Close Brothers Retail Finance, and provided consultancy in customer experience through Astede Consultancy. Additional roles include Group Customer Service & Experience Director at Anglian Home Improvements and various management positions at AkzoNobel Decorative Paints, ICI Paints, Homebase, and J Sainsbury, demonstrating a strong background in operational excellence and customer service strategy development.
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