Lashanda Johnson is a seasoned professional in call center operations with significant experience at CIT Bank, advancing from Call Center Representative to Call Center Operations Manager, and ultimately attaining the position of Call Center Operations AVP since March 2020. Prior to this, Lashanda held various roles within CIT and its OneWest Bank division, showcasing strong leadership and management skills throughout a progressive career. Academically, Lashanda earned a Bachelor of Science in Accounting from California State University-Dominguez Hills between 2013 and 2015.
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