Derrick Diaz

Derrick Diaz is an experienced IT professional currently serving as the Head of End User Support for the Americas at Citadel since February 2024. Previously, Derrick held various leadership roles at Pinterest from October 2014 to February 2024, including Head of IT Helpdesk and IT Global Helpdesk Manager, where Derrick focused on combining quantitative metrics with personalized support to achieve organizational goals. Derrick's career spans across multiple companies, including roles as Computer Information Systems Analyst at Exponent and IT Project Manager at Oberon Media, showcasing expertise in helpdesk management, system administration, and technical support. Derrick holds a degree in Theater Arts with a focus on Directing from the University of California, Santa Cruz, and has pursued further education at Borough of Manhattan Community College.