Balazs Varga

Vice President - Global Head Of Client Onboarding Quality Assurance at Citigroup

Balazs Varga has extensive experience in the financial services industry, currently serving as Vice President and Global Head of Client Onboarding Quality Assurance at Citi, a position held since 2010. Throughout the career at Citi, Balazs has held several leadership roles, including overseeing Client Onboarding Process Governance and Quality Assurance for Emerging Markets, as well as managing Account Services Operations across the CE5 cluster. Balazs has also coordinated continuity of business planning and outsourcing activities for Hungary, ensuring compliance with legal and internal requirements. Prior experience includes supervisory roles in customer service and documentation operations, along with positions in sales and customer support at other organizations. Balazs holds degrees from Eötvös Loránd University and Budapest Business School.

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Previous companies

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Timeline

  • Vice President - Global Head Of Client Onboarding Quality Assurance

    July, 2023 - present

  • Vice President - Emerging Markets Regional Client Onboarding Process Governance Head

    October, 2022

  • Vice President - Emerging Markets Regional Client Onboarding Controls & Quality Assurance Head

    April, 2021

  • Vice President - Hungary & Ce5 Cluster Account Services Operations Head

    September, 2019

  • Assistant Vice President - Europe Cluster MCA Coordinator

    April, 2017

  • Hungary Country Business Continuity & Outsourcing Coordinator, Third Party Risk Manager

    September, 2015

  • Documentation & Maintenance & Insurance Ops. Supervisor, Fatca Country Operations Lead, Cob Lead BRC

    January, 2014

  • Citiphone Supervisor

    January, 2013

  • Citiphone Gold Banker

    June, 2011

  • Citiphone Blue Banker

    February, 2010