Sergio Puga Mba

Sergio Puga MBA, PMP, CIMP is an experienced risk management and data governance professional currently serving as VP, Operational Risk Officer at Citi since January 2024. Previously, Puga held roles such as Senior Manager of Data Management at Charles Schwab, where leadership in the Data Governance Program and successful execution of TDA migration phases were notable contributions. At Bank of America, Puga managed data modernization projects and change management governance within global information security. Puga's career includes significant achievements at FedEx, driving a substantial cost reduction, and pivotal roles in Dell Services and Capital One, enhancing customer engagement through technology solutions. Academic qualifications include an MBA from The University of Texas at El Paso and a Corporate Innovation Certificate from Stanford University, among others.