Ankit Budhia

Ankit Budhia is an experienced IT professional currently serving as the IT Desktop Support Lead at CitiPower and Powercor since September 2022. Previously, Ankit held the position of Information Technology Manager at Officeworks from July 2019 to September 2022, overseeing service desk operations and managing escalations and vendor relations. Prior experience includes roles at Latitude Financial Services, where Ankit managed service delivery and support, and ASI Solutions, where Ankit led a Windows migration project for Monash Health. Ankit's career began at HCL Technologies, where various positions included Service Desk Consultant, Service Desk Manager, Service Improvement Manager, and Senior Service Desk Analyst, focusing on ITSM processes and client service enhancements. Ankit holds a Post Graduate Diploma in Business Management from The ICFAI University and a Bachelor of Commerce degree from Delhi University, alongside a Bachelor's Degree in Information Technology from I.G.N.O.U.