Citizens Advice
Sue Martin is an experienced communications professional currently serving as the Head of Communications and Engagement at Citizens Advice since June 2025. Prior to this role, Sue held positions such as Head of Internal Communications and Engagement at RNIB and Head of Engagement Services at Senedd. With a robust background in internal communications, Sue's earlier roles include Internal Communications Lead at the UK Health Security Agency and Recruitment Attraction and Communications Manager at the Department for Transport. Additional experience encompasses positions at Time 4 Recruitment Solutions Limited, The Royal Mint, NUS Wales, and Caerphilly County Borough Council. Sue holds a Master of Science in Marketing from The University of Glamorgan and various relevant qualifications, including a CIM Diploma and a PgDip in Tourism Management from Derby University.
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Citizens Advice
We give people the knowledge and confidence they need to find their way forward - whoever they are, and whatever their problem. Our network of charities offers confidential advice online, over the phone, and in person, for free.