Palwasha Shaikh is a QA Automation Engineer at Citizens Bank since October 2021, where Palwasha leads the development of a test automation framework utilizing AWS cloud services, Cypress, and UI technologies, significantly enhancing testing efficiency. Prior experience includes a role as a QA Tester at UPS from December 2020 to March 2021, where Palwasha developed Cypress-based automation frameworks for backend API testing using C# and Java, which improved test coverage and collaborated with the development team to enhance test system efficiency. Palwasha is currently pursuing education at George Mason University from August 2023 to December 2026.