Citizens Memorial
Heather Cline, MBA, CHPS, has a diverse work experience spanning over several years. Heather'smost recent position was as the Director of Health Information Management and Corporate Compliance Officer at Citizens Memorial since March 2019. Prior to this, they served as the Corporate Compliance Officer at the same company starting from March 2018.
Heather also held the role of HIPAA Security Officer at Citizens Memorial from November 2014 to present. In this capacity, they were responsible for managing information security policies and procedures and ensuring compliance with the HIPAA Security Rule.
Before joining Citizens Memorial, Heather worked as a Financial Systems Analyst at the same company from September 2012 to November 2014. Heather led teams to improve processes and troubleshoot system issues.
Prior to their tenure at Citizens Memorial, Heather was a Human Resources Officer at Bank of Bolivar. Heather oversaw the administration and coordination of the human resources function and was responsible for policy creation and revision.
Heather also has experience as an IS Specialist at Citizens Memorial Healthcare from January 2009 to May 2010. Heather worked on process improvement and system troubleshooting.
Earlier in their career, Heather served as an Office Manager at Wollard Insurance Agency-(Allstate) from January 2002 to January 2009. Heather managed employees, handled compliance issues, and processed customer requests.
Heather's first job was as a Universal Banker at US Bank from May 1999 to January 2002. Heather'sresponsibilities included processing loan applications, conducting audits, and balancing ATM machines.
Overall, Heather Cline has a diverse background in roles such as compliance, management, and analysis, making their a well-rounded professional in the healthcare and financial sectors.
Heather Cline, MBA, CHPS, has an extensive education history. Heather completed their Master of Business Administration (M.B.A.) with a focus on Masters of Business Administration/CIS at Missouri State University from 2013 to 2015. Prior to that, from 2004 to 2006, they obtained their Bachelor of Science (B.S.) in Human Resources Management from the same university.
In addition to their degrees, Heather has acquired additional certifications. In October 2016, they obtained the Certified in Healthcare Privacy and Security (CHPS) certification from AHIMA. Furthermore, in January 2002, they obtained the Missouri State Insurance License from the Missouri Department of Insurance, Financial Institutions & Professional Registration.
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Citizens Memorial
Citizens Memorial Hospital, which opened in 1982, is located in Bolivar, Missouri, in the center of Polk County. The Hospital operates 14 federally-certified rural health clinics in Bolivar and surrounding communities. Also, it operates specialty physician clinics on the Hospital’s campus in Bolivar. The Hospital provides a full range of medical and surgical services. These services include invasive/interventional cardiology services with designations as a Level II STEMI Center, Level III Stroke Center, and Level III Trauma Center, inpatient surgery plus a separate outpatient surgery center, and a full range of diagnostic imaging services. A dedicated intensive care unit is available for patients requiring more intensive medical care. The obstetrics care unit, called The CMH Birth Place, delivers more than 550 babies annually. In 1986 the District assisted in the organization of the Citizens Memorial Health Care Foundation, which operates six long-term care facilities in Bolivar and surrounding communities, as well as home health, hospice, home medical equipment, and retail pharmacy services. Collectively, the Hospital and Foundation employ approximately 2,220 people, more than any other employer in Bolivar and Polk County. CMH is one of the top 10 largest employers in southwest Missouri according to Springfield Business Journal. The Hospital’s primary service area is Polk County, Missouri. The secondary service area consists of the surrounding Missouri counties of Cedar, Dade, Dallas, Hickory, St. Clair, the southern half of Benton County, and the northwest portion of Greene County.