Chrystèle Relf has extensive experience in compliance and quality management, currently serving as Compliance Manager, Regulation & Audit at City & Guilds since May 2002. In this role, Chrystèle investigates allegations of malpractice in vocational qualification assessments and manages investigation activities to ensure compliance with regulatory bodies. Also a skilled project manager, Chrystèle developed e-learning content related to assessment malpractice for the City & Guilds Quality Academy. Prior experience includes roles as Quality Manager, International and NVQ Assessor, where Chrystèle implemented quality strategies and assessed candidates for qualifications. Earlier positions include Café Rouge Restaurant Assistant Manager and Hotel Deputy Manager at Tragus Group and Campanile Hotel, respectively. Chrystèle holds multiple qualifications in investigative practice and hotel management from various institutions.
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