Sheila Carson

Sheila Carson is an experienced IT professional currently serving as the IT Service Desk Team Lead for the City of Chesapeake since December 2023. Prior to this role, Carson spent over 15 years at Old Dominion University, where positions included Manager of the Desktop Support Technology Program, Supervisor of the Desktop Support Group, and Information Tech Specialist, focusing on technical support and management of IT resources in a client/server environment. Earlier experience includes serving as a Network Support Technician at Liberty Tax Service, where responsibilities involved installation, training, and technical support for franchisees, as well as managing network security and server maintenance. Sheila Carson holds an Associate of Arts and Sciences degree in Computer Electronics Technology from ECPI University.