Carlton Epps

Carlton Epps is an experienced Application Systems Administrator II at the City of Frisco since May 2018, responsible for managing application installations, configurations, troubleshooting, and documentation. Additional expertise includes evaluating, testing, and applying updates and patches to applications. Prior to this role, Carlton served as an Information Technology Support Specialist II, handling user modifications in Active Directory, troubleshooting hardware and software for desktops and laptops, and providing end-user support. Previous positions include System Administrator at First Equipment Company, Service Desk Analyst at Santander Consumer USA, and Information Technology Help Desk Analyst II at U.S. Bank, among others. Carlton holds a Bachelor of Science in Computer and Information Sciences and Support Services from Ferris State University.