Michele Schramm

Michele Schramm has extensive experience in administrative support and customer service across various industries. Currently serving as an Administrative Assistant for the City of Ocoee since December 2017, Michele manages public records requests and assists the City Clerk. Previous roles include Key Holder at Tervis, where responsibilities encompassed customer service and sales, and a series of positions at Barnes & Noble, including Head Cashier and Cafe Lead. Michele has experience in guest services from time at Walt Disney World and has held administrative roles at Florida Bank of Commerce and CNLBank, focusing on operations and support. With a background in the banking sector from AmSouth Bank and educational credentials in copyediting from Writer's Digest University, Michele combines strong organizational skills with a customer-focused approach.