Toya Williams

Toya Williams, MA, is an experienced Scrum Master currently at American City Business Journals since August 2019 and also serves as a Senior Management Analyst and Scrum Master for the City of Richmond, Virginia, since February 2014. Williams oversees agile-based projects, fostering team motivation, resolving conflicts, and ensuring the delivery of business value through effective collaboration and communication. Additionally, Williams has been a faculty member at the University of Phoenix since June 2003 and previously held the position of Management Coordinator at Mecklenburg County Office from February 2006 to January 2014. Williams holds a Master's degree in Organizational Communications from Queens University of Charlotte and a Bachelor's degree in Business, Management, Marketing, and Related Support Services from Johnson C. Smith University.