Caroline Hughes

Caroline Hughes has a diverse work experience in the telecommunications and marketing industry. Caroline began their career at BT in various marketing roles from 1998 to 2003, where they managed a team and budget to deliver consumer broadband targets. Caroline then joined Openreach in 2006, where they held several positions, including Senior Customer Communications Manager and Head of Marketing, leading various marketing programs and establishing the brand's communication team. In 2015, Caroline worked as a Director and Marketing Consultant at Message Studio, focusing on telecom, technology, and regulated industries. Caroline provided strategic marketing consultancy, message development, content/copywriting, and sales enablement programs. Caroline later joined CityFibre in 2016, initially as the Head of Portfolio Marketing & Engagement, then as the Head of Corporate Marketing. Caroline currently serves as the Corporate Communications Director, contributing to the company's effort to build a new and reliable fiber network across the UK.

Caroline Hughes earned a Bachelor's degree in Business/Corporate Communications from the University of Derby in the years 1992 to 1996. In 1996, they also completed a CIM Diploma in Marketing from the Chartered Institute of Marketing (CIM).