Customer Success and Support
About
The Customer Success and Support team at CityFibre is dedicated to ensuring a positive customer experience throughout the lifecycle of the company's fibre network services. This team works collaboratively to gather consumer insights, manage partnerships, and deliver exceptional support, while continuously improving customer delivery processes to drive satisfaction and retention across all regions.
Team members
Elsa Chen
Chief Customer Officer
George Cullen
Senior Consumer Insight Manage...
Harry Whitmore
Customer Service Team Leader -...
Jude Felton
Head Of Customer Services
Kylie Hall
Senior Customer Delivery Busin...
Mark Osborne
Senior Customer Programme Mana...
Neil Madle
Partnership Manager, South Reg...
Steph C.
Partnership Manager