Tabrez Chikhalia

Tabrez Chikhalia has extensive experience in technical support and product analysis, with a career spanning over a decade across various organizations. Currently serving as a Product Support Analyst at Civica since January 2016, responsibilities include managing high-priority incidents and ensuring compliance with service level agreements. Previous roles include Technical Support positions at Qualitas Medical Services Ltd and iSaaS Technology Ltd, where Tabrez provided crucial customer service to medical professionals and resolved technical issues efficiently. Earlier experience also includes an Assistant Manager role at Privilege Home Care and support analyst roles at LexisNexis and Fujitsu Services, where Tabrez delivered customer support for software and hardware. Tabrez holds a BSc in Computer Communications from Leeds Beckett University.