Heather Schwartz

Heather Schwartz is a seasoned professional with extensive experience in customer service and retail management. Currently serving as a Customer Care Supervisor at Reliance Matrix since August 2023, Heather's previous roles include Senior Service Center Team Lead and Service Center Team Lead at Sedgwick from November 2019 to April 2024. Heather has also held various positions in retail management, including Wealth Management Associate at Dubuque Bank and Trust, Supervisor at Associated Bank, Retail Store Manager at Claire's Inc., and Assistant Manager at maurices. Earlier career highlights include Store Manager and Assistant Manager roles at Claire's Inc. and Pacific Sunwear, as well as Co-Manager at Deb Shops, Inc. Throughout these positions, Heather has demonstrated a strong commitment to driving sales and enhancing customer service.